Terms of Use

1. Acceptance of the Terms

Welcome to ZEITLOS. By accessing or using our website, purchasing our products, or using our services (collectively, the Services), you agree to these Terms of Use and our Privacy Policy. If you do not agree to these terms, you should not use our Services. ZEITLOS reserves the right to update or change these terms at any time without prior notice. Your continued use of the Services following such changes constitutes acceptance of the new terms.

2. Intellectual Property

All content on the ZEITLOS website, including but not limited to text, graphics, logos, images, product designs, and the ZEITLOS name and logo, is the exclusive property of ZEITLOS or its content providers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any part of our content without our express written permission.

ZEITLOS and our distinctive trade dress are trademarks of ZEITLOS. They may not be used in connection with products or services that do not originate from ZEITLOS in a manner likely to cause customer confusion, or in a manner that disparages or discredits ZEITLOS.

3. Product Information and Prices

Accuracy: We strive to ensure the accuracy of all product descriptions, photographs, and pricing information. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the opportunity to reconfirm your order at the correct price or cancel it.

Colors: We make every effort to display the colors of our products on the website as accurately as possible. However, because the actual colors displayed depend on your monitor, we cannot guarantee that your monitor's color display is accurate.

Prices: All prices include value-added tax (VAT) for sales within the European Union in accordance with EU law. Applicable shipping costs are calculated separately at checkout.

4. Orders, Payment, and Contract Formation

Offer to purchase: Your order constitutes an offer to purchase a product. All orders are subject to acceptance by ZEITLOS.

Contract formation: A contract between you and ZEITLOS is formed only when we confirm by email that the goods have been dispatched or are ready for dispatch. This confirmation constitutes acceptance of your offer to purchase.

Payment security: We use secure payment processing services. Your credit card details are not stored. By placing an order, you confirm that the payment method used belongs to you or that you have been expressly authorized by its operator to use it.

5. Limitation of Liability

ZEITLOS shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of or inability to use the Services or the performance of the products, even if ZEITLOS has been advised of the possibility of such damages.

Our total liability to you for losses or damages arising in connection with these Terms of Use or your use of the Services shall not exceed the total price of the products you purchased.

This limitation of liability does not affect your statutory rights as an EU consumer, including statutory guarantees concerning product conformity and the right to a refund for delayed or undelivered goods, as described in our Shipping and Refund Policies.

6. Governing Law and Dispute Resolution

These Terms of Use and your use of the Services are governed by and construed in accordance with applicable laws, without regard to conflict-of-law rules.

EU consumer protection: These terms do not restrict your rights as a consumer to invoke the mandatory provisions of the law of the EU member state in which you reside.

Online Dispute Resolution (ODR): Under EU regulation, as an EU citizen you may use the European Commission's Online Dispute Resolution (ODR) platform as an out-of-court dispute resolution option in the event of a dispute relating to an online purchase.

Jurisdiction: All claims or proceedings relating to the Services shall be brought exclusively before the courts.

7. User Conduct

You agree not to use the Services for unlawful purposes or in any way that could harm ZEITLOS, its users, or the public. This includes:

Uploading or transmitting harmful material (viruses, malware, etc.).

Attempting to gain unauthorized access to our systems.

Compromising the security or proper functioning of the website.

For more information about shipping, returns, and your privacy rights, please refer to our Shipping Policy, Refund and Return Policy, and Privacy Policy, all of which form part of these terms.